SEGA pulls Total War: Shogun 2 Complete Edition after a disastrous launch

Two days after launch, Total War: Shogun 2 – Complete Edition is being yanked from sale.
In an October 15 update on the Creative Assembly forums, CA and SEGA wrote that the remaster “has fallen short of both your expectations and our own standards” and that “the current experience is not where it needs to be.”
What they’re doing:
- Working with platform holders to temporarily remove Complete Edition from sale
- Reinstating the original 2011 Shogun 2 while they investigate
- Confirming that existing Complete Edition owners can still play what they bought
- Working with their development partner to find causes, ship improvements, and meet Total War quality standards
How we got here: Complete Edition launched October 13, 2026, bundling the base game and DLC with promised upgrades like improved visuals, 1440p/4K UI scaling, and modernized controls. Steam reviews cratered to Overwhelmingly Negative (VGC cited about 19% positive from more than 2,000 reviews before the pull). Players called out lingering bugs and unit-card/artwork issues that look like sloppy AI upscaling — including hands that don’t have the right number of fingers.
Steam also lists Mataboo alongside Creative Assembly as a developer; SEGA’s statement does not name the partner in the forum post.
Where it stands: There’s no timeline yet for when Complete Edition returns, or what “improvements” will include. Unconfirmed whether SEGA will address the AI-art allegations head-on beyond the general quality investigation.
PPR take: Delisting your own remaster in under 48 hours is rare and ugly — and the right move if the store page can’t stand behind the product. Reinstating the 2011 build is a life raft for the series; the hard part is proving the “definitive” edition was more than a pass through an upscaler.